01 · Information we may collect
The information collected depends on the service you choose to use. It may include:
- Contact information such as name, email address, telephone number, and the details included in your message.
- Admission information submitted by a parent, guardian, or applicant through admission-related forms.
- Employment information submitted through job-application forms, which may include professional, educational, and contact details.
- Technical information such as IP address, browser type, device information, pages visited, and basic security or diagnostic logs generated by the website or hosting environment.
- Information you voluntarily provide when contacting the Academy or submitting an online request.
Please avoid submitting unnecessary sensitive information through general contact forms. Use the appropriate Academy process when a form specifically requests official documents or sensitive records.
02 · How we may use information
Information submitted through the website may be used to:
- respond to enquiries and provide requested information;
- process or support admission enquiries and applications;
- process or support employment enquiries and applications;
- communicate about a request you initiated;
- operate, secure, troubleshoot, and improve the website;
- maintain records where reasonably necessary for administrative, legal, safeguarding, or operational purposes.
We seek to use information only for purposes reasonably connected to the reason it was collected, subject to applicable requirements.
03 · Children and student information
As a school organisation, some online processes may involve information relating to children or students. Where an admission or school process requires such information, parents or legal guardians should submit information carefully and use the designated Academy channels.
Children should not independently submit personal information through general website forms unless this is part of an authorised school process and appropriate supervision or consent is in place.
04 · Cookies and similar technologies
The website may use cookies or similar technologies for essential site operation, security, preferences, performance, or embedded services. Some functionality may also be provided by third-party services that set their own cookies.
Embedded content
Pages may include embedded media or services, such as video, maps, social content, or other external resources. When you interact with embedded content, the external provider may receive technical information or apply its own privacy and cookie practices.
Where a cookie-management tool is available on the site, you can use it to manage available non-essential cookie choices.
05 · When information may be shared
Information may be accessible to authorised Academy personnel who need it for the relevant request or process. It may also be processed by service providers that support website hosting, forms, email delivery, security, analytics, or other technical functions.
Information may also be disclosed where reasonably necessary to comply with applicable law, protect rights or safety, address misuse, or respond to a valid official request.
06 · How long information is kept
Retention periods vary depending on the type of information and the purpose for which it was collected. Information may be kept for as long as reasonably necessary to handle the relevant request, maintain appropriate records, meet operational requirements, or satisfy applicable legal obligations.
Where information is no longer reasonably required, it may be deleted, anonymised, archived, or otherwise handled in accordance with the Academy’s applicable processes.
07 · Security
Brilliance Academy takes reasonable organisational and technical steps intended to protect information handled through the website. However, no website, online transmission, or storage system can be guaranteed to be completely secure.
Users should take care when sending information online and should not share passwords or account credentials through ordinary contact forms or email.
08 · Your choices and privacy requests
Subject to applicable law and the nature of the information involved, you may contact Brilliance Academy to ask about personal information submitted through the website or to request correction, updating, or deletion where appropriate.
Some information may need to be retained where there is a legitimate administrative, safeguarding, contractual, legal, or security reason to do so.
For a privacy-related request, contact contact-us@ba.education and provide enough information for the Academy to understand and verify the request.
09 · External websites and services
The site may contain links to third-party websites or services. Brilliance Academy is not responsible for the privacy practices of external websites. We recommend reviewing the privacy information provided by any external service before submitting personal information to it.
10 · Updates to this Privacy Policy
This Privacy Policy may be updated when website features, online services, operational practices, or applicable requirements change. The latest version will be identified by the “Last updated” date shown at the top of this page.
This Privacy Policy is intended to explain the Academy’s website privacy practices in clear language. It does not replace any specific notices, consents, agreements, or official records used in admissions, employment, safeguarding, or other school processes.
