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BRILLIANCE ACADEMYALEXANDRIA, EGYPT
Brilliance Academy


Welcoming early years corridor at Brilliance Academy
Home/Parents & Families
ONE PLACE TO START

Less searching.
More useful answers.

This page brings together the practical routes families use most: choosing a school, admissions, common questions, contact details, news, wellbeing information, and published policies.

SCHOOL + HOME

Good communication works best when the question is specific.

Families see parts of a student’s experience that school does not, and school sees parts that are not always visible at home. Useful communication begins by identifying the issue clearly and choosing the right contact route rather than relying on assumptions.

BEFORE YOU CONTACT THE SCHOOL

Three checks can save time.

Check the relevant page firstAdmissions, FAQs, policies, and contact details are separated so that routine information is easier to find.
Use current informationSchool details can change by academic year, stage, or programme. Prefer the current website or direct confirmation over an old post or forwarded image.
Ask the specific questionIf the answer depends on your child’s stage, chosen school, application, or an official document, contact the academy directly.
INFORMATION THAT SHOULD NOT BE GUESSED

Use official routes for official decisions.

Published documents

Use Policies & Official Information when you need a published document or a formal reference point from the academy.

OFFICIAL INFORMATION

Student wellbeing

Use the wellbeing page for public-facing guidance on respectful school life and how to raise a specific concern with the academy.

STUDENT WELLBEING

WHEN YOU NEED A PERSON

Use the academy’s published contact channels.

PHONE+20 120 414 8888

Use the hotline when the issue is better handled as a direct conversation.

EMAILcontact-us@ba.education

Use email when the question needs written detail or a reference you may need to return to.

NEW TO BRILLIANCE?

Start by understanding the school options.

Then move into admissions when the pathway and the practical details make sense for your family.